Community Service Officer (Part-Time)

City of Lake Forest

Contact Information

Address:

Website:

• www.cityoflakeforest.com

Phone:

• 847-810-3531

Email:

• davisca@cityoflakeforest.com

Application Deadline:

• Until Filled

Salary:

• Anticipated Hiring Rate:  $21.00/hour, depending on qualifications

  Full Pay Range: $16.80 - $31.36/hour

  Part-time: approximately 32 hours per week

  Benefits:

  • IMRF pension
  • Vacation time

Sworn:

• 30

Population:

• 19,800

Position Details

Are you an aspiring law enforcement professional looking to gain invaluable field experience? Do you have strong communication skills and a passion for helping your community?

The City of Lake Forest is seeking a dedicated and community-minded Community Service Officer to support our Police Department.

As a uniformed, unarmed civilian, you will work directly alongside our sworn police officers, gaining a deep understanding of police procedures, tactics, and operations. This position provides an environment that actively encourages the development of your problem-solving, decision-making, and interpersonal communication skills, setting a strong foundation to help you become a certified law enforcement officer at a local, county, or state agency.

To be considered, please submit your application, cover letter, and resume here:

https://www.governmentjobs.com/careers/lakeforestil/jobs/5435584/community-service-officer-cso

Examples of Duties:

• Public & Community Service:
• Work directly with the public to handle, de-escalate, and resolve non-criminal complaints.
• Provide traffic control at vehicle accidents, active construction zones, and designated school crossing details.
• Assist with equipment set-up, crowd control, and traffic routing for city-sponsored and community events.
• Conduct routine visibility patrols in commercial districts and high-violation parking zones.
• Calls for Service & Reports:
• Write comprehensive, accurate incident reports for minor crimes, property damage, and non-injury traffic accidents.
• Manage walk-in citizen requests, process station reports, and answer non-emergency telephone inquiries.
• Apply and interpret local municipal codes to deliver accurate information to residents, visitors, and department staff.
• Ordinance Enforcement:
• Issue citations for violations of local regulations, including parking restrictions, animal control laws, and city vehicle compliance.
• Investigate animal control complaints, handle reported animal bites, and process required quarantine paperwork.
• Safely capture, restrain, and transport stray, injured, or lost domestic pets and local wildlife to designated shelters.
• Departmental Support:
• Transport department vehicles and specialized equipment to and from municipal garages or repair facilities.
• Retrieve and deliver documents, evidence, and specialized gear as authorized by department supervisors.
• Support sworn personnel with data entry, evidence logging, and general administrative tasks as assigned. 

Qualifications:

• High School Graduate or GED equivalent.
• Valid Illinois Driver's License.
• Strong verbal and written communication skills with the ability to read, write, and speak clearly.
• Ability to work well under pressure and function at a high level under hectic, fast-paced conditions.
• Working knowledge of standard productivity software (Microsoft Word, Excel, Outlook) and the adaptability to learn proprietary police Records Management - Systems (RMS) and electronic ticketing software. 

Working Conditions & Physical Requirements:

• Must successfully pass a Police Department pre-employment screening process.
• Must be available to work an irregular schedule tailored to city needs, including rotating shifts, nights, weekends, holidays, and emergency call-backs.
• Frequently required to sit, stand, walk, kneel, squat, and handle unpredictable animals in various outdoor climates. 

Why Join the City of Lake Forest?

• Be part of a progressive, professional, and supportive team that helps keep the Lake Forest safe, orderly, and responsive.
• Support crucial field operations, public safety initiatives, community events, and Police Department functions that are essential to a transparent and effective local government.
• Use your strong communication, problem-solving, and customer service skills in a dynamic civilian role where your accuracy and dedication truly matter.
• Work directly alongside sworn officers in a collaborative environment that values trust, respect, excellence, and integrity.
• Help protect the daily life of a vibrant community and gain invaluable knowledge on which you can launch a successful career in public safety on. 

To be considered, please submit your application, cover letter, and resume here:

https://www.governmentjobs.com/careers/lakeforestil/jobs/5435584/community-service-officer-cso

The City of Lake Forest is an Equal Opportunity Employer. We welcome applicants of all backgrounds and experiences.

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