Public Safety Telecommunicator - Entry

Lake Consolidated Emergency Communications (LakeComm)

Contact Information

Address:

Website:

• lakecomm911.org

Phone:

• 847-984-2320

Email:

• recruitment@lakecomm911.org

Application Deadline:

• Until Filled

Salary:

• Starting: $69,993.53  ($33.65/hour)

  Non-exempt (FLSA overtime eligible)

  Benefits:

  • Paid vacation & personal time
  • Sick leave accrual
  • Medical (PPO & HMO), dental, and vision insurance (effective day one!)
  • IMRF Pension
  • Life Insurance
  • 457(b) deferred compensation plan
  • AFLAC supplemental coverage options
  • Career growth and advancement opportunities
  • Employee assistance programs, critical incident stress resources, peer to peer support, & an on-site wellness room for staff 

Position Details

Lake Consolidated Emergency Communications (LakeComm) is a brand new consolidated 9-1-1 Emergency Communications Center housed in a portion of the new state of the art Lake County Regional Operations & Communications Facility. LakeComm supports 9-1-1 call-taking and emergency dispatching for 30 police and fire agencies in Lake County, Illinois.

LakeComm is seeking entry-level, full-time Public Safety Telecommunicators to join our high-performing communications center and team.

The position will require 12-hour shifts, including evenings, weekends, holidays, and overtime.

No experience required!

We provide comprehensive training to prepare you for success.

Be the voice that makes a difference when it matters the most.

Apply Online:

https://www.comeet.com/jobs/lakecomm911/2B.005/public-safety-telecommunicator---entry/85.A60

Requirements: 

Under the direction of a Shift Supervisor, Public Safety Telecommunicators perform critical emergency communications functions, including:

• Receiving and processing emergency and non-emergency calls for service
• Dispatching police, fire, and EMS units via radio and computer-aided dispatch (CAD) systems
• Managing multiple high-priority tasks in a fast-paced environment
• Operating complex communications and information systems with accuracy and professionalism
• Maintain strict confidentiality of sensitive, protected, and law-enforcement-related information

Minimum Qualifications:

• High school diploma or equivalent
• Must be at least 18 years old
• Valid driver's license
• Ability to work all assigned shifts, including weekends, holidays, and overtime
• Prior experience in a call center, public safety, or customer service experience preferred

Required Certifications (within 6 months of hire):

• Law Enforcement Agencies Data System (LEADS) Certification
• APCO Public Safety Telecommunicator (PST) I Certification
• Cardiopulmonary Resuscitation (CPR) Certification
• Emergency Fire Dispatch (EFD) Certification
• Emergency Medical Dispatch (EMD) Certification
• State of Illinois Emergency Medical Dispatch License 

Application Process:

• Application Review
• GovWorx CommsCoach HIRE 911 online assessment
• Panel Interview (by invitation)
• On-site shadow (by invitation)
• Pre-employment background investigation and drug screening

Selected candidates will receive an email invitation to complete the required online assessment—please monitor your inbox for GovWorx CommsCoach HIRE.

Start a meaningful career in public safety—apply today to join the LakeComm team!

LakeComm 9-1-1 is an Equal Opportunity Employer.

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