Community Service Officer (Full-Time)

Candidates must:

• Possess excellent customer service skills
• Be able to communicate effectively via telephone or in-person in a patient and courteous manner in a high stress environment
• Be able to comprehend, interpret, explain and make decisions in accordance to established department procedures and policies
• Be able to work outdoors in varying weather conditions and must be able to lift 20 pounds or more

Preferred candidates will possess some law enforcement background

GENERAL QUALIFICATIONS:

• High school diploma or equivalent.
• May work some weekends and some holidays.
• Excellent oral and written communication skills.
• Clerical/customer service experience.
• Strong ability to multi-task and high attention to detail.
• Self-starter and ability to work independently.
• Ability to learn industry specific software.
• Team player and ability to interact well with others.
• Excellent time management skills.
• Valid Illinois driver’s license and clear driving record.
• Candidate must pass a background investigation, polygraph test, psychological examination, medical exam and drug screen.

Shift:

Work hours for the position will be scheduled at the discretion of the Support Services Manager. Shifts will be five 8-hour shifts, Monday through Friday between the hours of 6:00am – 6:00pm, for a total of 40 hours a week.  Work schedule may also include weekends and some holidays. Successful candidate must be flexible to work any shifts that the Support Services Manager needs filled. 

APPLICATION INSTRUCTIONS:

1. The Village must receive a completed application, disclosure form, cover letter, resume and a copy of your high school or college diploma via e-mail to pdhr@mortongroveil.org to be eligible for further consideration.
2. APPLICATION DEADLINE:  Friday, June 12, 2026 at 3:00 PM
3. Faxed or hard copies of the application packet will not be accepted.
4. All communication regarding the hiring process will be sent via e-mail.  All applicants must provide a valid e-mail address.

The Village of Morton Grove is an Equal Opportunity Employer.