9-1-1 Telecommunicator

Grundy County 9-1-1

Contact Information

Address:

Phone:

• 815-705-9315

Fax:

• 815-942-0767

Email:

• HR@grundy911.org

Application Deadline:

• 04/30/26

Salary:

• Starting: $53,202 - $64,995

  Benefits:

  • Health, dental, vision and life insurance
  • Illinois Municipal Retirement Fund (IMRF) pension
  • Twelve (12) paid holidays
  • Two (2) weeks paid vacation after first year 

Sworn:

• 25

Population:

• 56,000

Position Details

To apply, visit:

www.nationaltestingnetwork.com

Completion of the NTN Ecomm National Exam is required to move forward in the hiring process.

The application deadline is April 30, 2026 and all testing must be completed by May 15, 2026.

We're a close-knit team serving 15 police, fire, and EMS agencies. People are our top priority—from the public we protect and the agencies we support, to our dedicated staff. We're proud to serve our community! 

Job Requirements:

• Age: 18
• High School Grad/GED: Yes
• Valid State Driver's License: Yes
• Ability to Read/Speak English: Yes
• Keyboarding: 35 wpm 

Work Hour Requirements:

• Will work both day shift and night shift during training period (up to 6 months)
• 12-hour shifts with rotating days off and alternating weekends
• Overtime, including last minute overtime that may be mandatory
• Annual seniority-based shift bids 

Additional Requirements:

• Ability to wear a headset that will cover one ear or fit within the ear canal
• Ability to multitask and prioritize tasks in a high stress environment
• Ability to function well as part of a team 

Prior Experience:

• Experience working with computers using a Windows based operating system
• Experience with Microsoft Outlook
• Experience in a public safety environment, preferably in emergency communications (desired) 

Hiring Process:

• Written exam and typing test
• Interviews
• Observation in dispatch
• Background investigation
• Medical, vision, hearing, drug screenings
• Psychological exam

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