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9-1-1 Dispatcher/Telecommunicator

Lansing Police Department

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Contact Information

Address:

Lansing Police Department
2710 170th Street
Lansing, IL 60438

Phone:

  • 708-895-7150

Fax:

  • 708-474-9931

Position Information

Application Deadline:

  • Until Filled

Salary:

  • Starting: $23.8249 per hour/$49,555.80 annual, plus benefits

    After 1 Year of Completed Service (2024): $29.3249 per hour/$60,995.69 annual

    After 2 Years of Completed Service (2025): $31.1224 per hour/$64,734.61 annual

    Lateral Starting:

    • $23.8249 per hour/$49,555.80 annual (less than 12 months experience)
    • $28.4018 per hour/$59,075.73 annual (12-24 months experience)
    • $29.1940 per hour/$60,723.45 annual (24+ months experience)

Population:

  • 29,076

Position Details

DEPARTMENT:

Police Department - Dispatch Center

HOURS:

Full-time; Work shift varies, 24x7, Monday through Sunday

RESIDENCY:

Village of Lansing Telecommunicators have NO residency requirement. 

JOB DUTIES:

  • Receives, evaluates, prioritizes, and dispatches police, fire and emergency medical service calls.
  • Answers emergency and non-emergency telephone calls and responds accordingly.
  • Monitors and broadcasts information to field units and provides them with information, as required.
  • Enters warrants, missing persons, and stolen/lost property into LEADS/NCIC.
  • Performs/Provides Emergency Medical Dispatch Instructions (EMD)
  • Maintains warrant files.
  • Performs other ancillary duties as assigned.

QUALIFICATIONS:

  • The ideal candidate is self-motivated, with exceptional multi-tasking and organizational skills, able to work in a high stress environment with a minimal amount of direct supervision.
  • Must be computer literate.
  • Must be a United States Citizen.
  • Must pass a thorough background investigation, including polygraph and psychological examinations.
  • Must be of good moral character.
  • Must be at least eighteen (18) years old.
  • High school diploma or G.E.D. equivalent.
  • Able to work shift work, weekends, holidays, and/or extended hours when necessary.
  • Must have good public relations and telephone skills.
  • Must have a good performance record in current assignment.
  • Prior dispatch/Tyler New World Systems experience is preferred.
  • Qualified lateral hire experience must be from a Public Safety Answering Point (PSAP).

DEADLINE:

Open until filled - Select applicants will be required to complete an on-line job aptitude test prior to advancing in the process. Oral interviews of qualified candidates to be determined.

To receive consideration, please submit your resume to:

Supervisor of Communications, Brian Weis

Lansing Police Department

2710 170th Street

Lansing, Illinois 60438

Your resume may also be submitted as an email attachment (either in PDF or Microsoft Word format) to:

bweis@villageoflansing.org

If you submit a resume by email please make the subject line of the email your last name and the position you are applying for.  Emailed submissions are preferred.

The Village of Lansing is an equal opportunity employer. As such the Village does not discriminate in employment with regards to race, color, religion, national origin, citizenship status, ancestry, age, sex, sexual orientation, marital status, physical or mental disability, military service, veteran status or any other characteristic protected by law.



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