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911 Telecommunicator (Full-Time & Part-Time)

SouthCom Dispatch

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Contact Information

Address:

SouthCom Dispatch
21113 Dettmering Drive
Matteson, IL 60443

Phone:

  • 708-283-6630

Fax:

  • 708-283-6641

Position Information

Application Deadline:

  • 01/05/24

Salary:

  • $24.98 - $34.12/hour

Population:

  • 65,000

Position Details

SouthCom is recruiting to establish an eligibility list for the position of 911 Operator/Telecommunicator.

This position operates communications equipment that receives and dispatches fire, police and emergency calls via telephone, electronic and radio dispatch equipment.

Essential Duties:

  • Answers and routes telephone calls and messages of emergency and non-emergency nature to the proper public service agency.
  • Utilizes data input procedure on multiple keyboard terminals to assure data is properly transmitted to the computer.
  • Maintains records and data in accordance with departmental rules.
  • Routes, transmits, and interprets teletype messages.
  • Testifies at adjudication hearings as necessary. 

Minimum Qualifications Required:

  • High School Diploma
  • 21 years old
  • US Citizen
  • Spillman / Motorola knowledge is preferred but not required 

Knowledge, Skills & Abilities:

  • Knowledge of, or the ability to learn area geography and an awareness of community events.
  • Knowledge of and ability to utilize a computer and the required software.
  • Ability to orally communicate effectively and precisely.
  • Ability to operate keyboard and telecommunications equipment.
  • Ability to perform full data entry functions at a rate of approx. 30 wpm.
  • Ability to obtain information over the telephone from distraught callers.
  • Ability to maintain emotional stability in stressful situations.
  • Ability to comprehend and carry out department rules, regulations, and procedures.
  • Ability to maintain security and confidentiality. Ability to record computer data rapidly and accurately.
  • Ability to establish and maintain effective working relationships with staff and the public.
  • Ability to familiarize oneself with incidents relating to critical law enforcement activities.
  • Ability to understand and follow written and oral instructions.
  • Ability to communicate effectively both orally and in writing.
  • Ability to work the required hours of the position. 

We are looking to hire full-time, secondary employment, certified CTO's and part-time employees.

If interested, please stop by to pick up an application:

21113 Dettmering Drive

Matteson, IL 60443 

OR

Visit:

www.southcomdispatch.com



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