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Police Records Clerk

Village of Glenview


Contact Information


Village of Glenview
2500 E. Lake Avenue
Glenview, IL 60026

Phone Number:

  • 847-904-4370

Position Information

Application Deadline:

  • 03/06/20


  • Starting: +/- $56,734 DOQ

    Excellent fringe benefits including:

    • Health insurance
    • Illinois Municipal Retirement Fund (IMRF) pension


  • 45,417

Position Details

Now Hiring!

Full-time Police Records Clerk


The Village of Glenview seeks a full-time Records Clerk to work in the Police Records Division. The purpose of this position is to perform administrative and customer service functions. This is accomplished by compiling, updating and maintaining accurate records of Police Department files and providing quality customer service for internal and public customers.

Duties include, but are not limited to, processing arrest paperwork, entering tickets and court transmittals, processing commuter parking permit applications and payments, processing subpoenas and expungements, supporting Freedom of Information Act (FOIA) requests, completing local background checks, processing tickets and various payments. This position also answers the non-emergency Police and Fire telephone calls, greets and assists walk-in visitors to the Police Department, provides problem-solving for customer concerns, educates customers on Village programs, policies or ordinances, maintains internal files, manuals and original documents, copies or scans documents, and interacts with other agencies to obtain or to provide information.

Other duties include administrative support and backup to the Records Coordinator, completing a variety of general tasks and projects as assigned. Such project may include assisting with the reconciliation and processing of the daily bank deposit, review of merge errors that occurred within the records management software and correct as needed, assisting with the Administrative Adjudication process, assisting in the monthly entry of the Uniform Crime Reporting to the State, as well as monthly entry of the demographic profiling stats to IDOT, and assisting with the collection of telephone volume reports.  This position reports directly to the Records Supervisor.


  • Graduation from high school, plus three to five years of related work experience is required.
  • Ideal candidate will possess a solid working knowledge of MS Office and web-based computer software programs.
  • Prior experience with New World Records Management System (or other police computer systems) is preferred and Munis financial software experience is a plus.
  • Ideal candidate is energetic and dedicated to ensuring customer concerns are resolved in a professional and timely manner. The position also requires strong organizational skills, solid typing skills, good judgment, confidentiality and the ability to multi-task under time constraints.
  • The successful candidate will have excellent written and verbal communication skills, and the ability to respond and interact with the public in a courteous and professional manner is an absolute must.
  • This position requires LEADS Certification within 30 days of hire date.

This position typically works during the hours the Village Hall is open; Monday-Friday, 8 a.m.-5 p.m., based on operational needs, for a total of 40 hours per week. As well as call back to provide support during Village emergencies, including evenings and weekends.

Selected candidate will be subject to a pre-employment background investigation including but not limited to: criminal background check, current and previous employment verification, and reference check.


To apply and review additional information regarding the position please visit:

The first review of resumes will be on Friday, March 6, 2020.  Emailed, mailed, faxed, or hand-delivered applications will be declined.

For any questions, please contact Jody Ruiz via e-mail at:

Please include in the subject title "FT Records Clerk."

Persons requiring reasonable accommodations under the Americans with Disabilities Act are asked to contact the Human Resources Division at 847-904-4370.


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