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Shift Supervisor

Laraway Communications Center

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Contact Information

Address:

Laraway Communications Center
16911 W. Laraway Road
Joliet, IL 60433

Position Information

Application Deadline:

  • 05/24/24
  • by 4:30 PM

Salary:

Population:

  • 700,000

Position Details

DUTIES:

The Communications Supervisor will oversee and coordinate the operations of the Public Safety Telecommunicators assigned to his/her shift. The Shift Supervisor is responsible for ensuring the highest quality service is provided to the citizens and public safety agencies served by Laraway Communications Center. The Communications Shift Supervisor will set an example of discipline, professionalism, courtesy, thoroughness, neatness, moderation, and dignity to subordinates at all times.

REQUIREMENTS:

  • High school diploma or equivalent.
  • Must have at least three (3) years of continuous service as a Public Safety Telecommunicator or equivalent experience.
  • Must obtain certification in LEADS/NCIC certifications within six (6) months of employment and maintain throughout duration of employment.
  • Must obtain EMD (Emergency Medical Dispatch) certification within a time frame established by the employer and maintain throughout duration of employment.
  • A consistent work history with a strong customer service background is preferred.
  • Have a strong working knowledge of Microsoft Word and Excel.
  • Expected to understand telecommunication technologies and how they interrelate to provide effective 9-1-1 communication services.

APPLY TO:

Laraway Communications Center (LCC)-911 Dispatch

16911 W. Laraway Road #103

Joliet, IL 60433

dpavlik@willcountyillinois.com

The County of Will is an equal opportunity employer and complies with the Americans with Disabilities Act (ADA).

Individuals needing accommodations in the recruitment process should notify the Department of Human Resources in advance at 815-774-7499.



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