Community Service Officer

Village of Northbrook

Contact Information

Address:

Website:

• www.northbrook.il.us

Email:

• hr.recruiting@northbrook.il.us

Application Deadline:

• Until Filled (First review of resumes to begin on 9/9/26)

Salary:

• Starting: +/- $67,000, depending on qualifications and experience

  Position Range: $54,988 - $85,231

  Grade:

  225

  The Village offers a robust benefits package to support your well-being in exchange for your time and talent, including:

  • Medical Coverage, PPO or HMO
  • Prescription Coverage
  • Dental Coverage
  • Vision Coverage
  • Flexible Spending Accounts
  • Life Insurance (Basic Term & Voluntary)
  • Short- and Long-Term Disability
  • (IMRF) Pension / Defined Benefit Plan (IMRF)
  • 457 Plan / Defined Contribution Plan
  • Roth IRA
  • Paid Holidays, Personal Days, Vacation, Sick Time
  • Matching Paid Parental Leave
  • Tuition Reimbursement

Sworn:

• 66

Population:

• 35,222

Position Details

FLSA Status:

Non-Exempt - Full-time 

Location:

Onsite – Police Department

1401 Landwehr Road

Northbrook, IL 60062

Schedule:

Monday – Friday

7:30 AM – 3:30 PM 

The Community Service Officer performs a variety of administrative and non-sworn law enforcement support duties that do not require a sworn Police Officer. This role supports crime prevention and community outreach efforts, coordinates crossing guard operations, and serves as a key liaison between the Police Department, schools, and the community.

Key Responsibilities:

Community Service Officer Duties:

• Enforce parking regulations at Village-operated commuter lots and issue citations. 
• Perform courier duties, including delivering documents, evidence, and materials to courts, labs, and Village officials. 
• Assist the public with completing reports such as accident and lost property reports. 
• Support crime prevention and community outreach initiatives by preparing materials and delivering presentations. 
• Participate in community events, including safety fairs, and distribute educational materials. 
• Assist with additional Police Department functions such as animal control, fingerprinting, traffic control, and general support tasks.

Crossing Guard Coordination:

• Serve as the primary contact for all crossing guard operations. 
• Assign crossing guard posts and ensure proper coverage at school crossings. 
• Develop and maintain schedules, including arranging substitutes as needed. 
• Train new and existing crossing guards, including annual and as-needed training sessions. 
• Monitor crossing guard performance and report concerns to the Community Relations Supervisor. 
• Maintain accurate payroll records and submit documentation each pay period. 
• Communicate regularly with school officials regarding schedules, including school year start, summer school, and holidays. 
• Provide daily operational updates to the Community Relations Supervisor. 
• Assist children and pedestrians with safely crossing streets during assigned times, as needed. 

Must haves for the ideal candidate include:

License(s) and/or Certification(s):

• Must possess a valid State of Illinois Class D drivers' license

Education and Experience:

• Must possess a high school diploma or equivalent
• 1-2 years of CSO experience is preferred 

Physical requirements:

• Normal conditions are associated with general office environment and outdoor activities in various weather conditions.
• Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate equipment and hand tools. 
• Hearing: Hear in the normal audio range with or without correction. 

How to Apply:

Complete an online application and submit your cover letter, resume and references:

ONLINE APPLICATION

Deadline for Application:

Open until filled, first review of resumes will begin on September 9, 2026.

Equal Opportunity Employer Statement:

The Village of Northbrook is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by law. We are dedicated to fostering an inclusive environment that values diversity and equal opportunities for all employees and applicants.

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