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Public Safety Communications Operator

Winston-Salem, North Carolina



Winston-Salem Police Department

725 N. Cherry Street

Winston-Salem, NC 27102

Phone: 877-777-WSPD    

Fax: 336-773-7856 




Starting Salary: $28,890

Population: 217,000

Sworn Officers: 504

Application Deadline: NA





Performs responsible technical work during varied shifts on an assigned squad under immediate supervision. Responsible for processing emergency and non-emergency requests for service of police, fire or medical units and dispatches police and fire units; does related work as required. Works varied shifts, operates and monitors radios, recording devices, paging and alarm systems; receives and transmits messages by radio utilizing a Computer-Aided Dispatch system; receives and processes citizen requests for police and fire personnel on an Enhanced-911 telephone system; utilizes Division of Criminal Information and in-house computer systems.


  • Education and Experience:

    • Any combination of education and experience equivalent to graduation from high school

  • Must be at least 18 years of age

  • Have no felony arrests or serious misdemeanors

  • Although not required, additional training and education in management and communications and experience in public safety communications will be helpful

  • Knowledge, Skills and Abilities:

    • Ability to communicate by radio or telephone clearly and distinctly

    • Minimum typing speed (25wpm)

    • Ability to sit for extended periods of time in a temperature controlled environment

    • Ability to effectively communicate with the public and departmental personnel under stressful conditions

    • Although not required, it will be helpful to have some knowledge of the methods of operating a communications system, including Computer-Aided Dispatch and Enhanced-911

    • Some knowledge of the geography of the City, police and fire policy and procedure, laws and ordinances and the ability to apply them to citizen questions and complaints

Additional Information:



36/48 hour work week (12 hour workday)




Basic Operator School Division of Criminal Information (DCI) Certification Instructed by the State Bureau of Investigation (SBI) Geography Agency Policies Computer Aided Dispatch (CAD) System for Fire and Police Associated Public-Safety Communications Officers (APCO) National Certification Program On the job training program

Contact Information:

If you meet these qualifications and are interested in working for a professional, innovative, and progressive law enforcement agency, please contact the Recruiting Unit at:



(336) 773-7925 or toll free at 1-877-777-WSPD



You may also e-mail the Recruiting Unit at the following:



Police Recruiting Office

Public Safety Center

725 North Cherry Street

Winston-Salem, North Carolina 27102-1707



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