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Training Coordinator

St. Charles, Illinois



Tri-Com Central Dispatch

3823 Karl Madsen Drive

St. Charles, IL 60175

Phone: 630-232-4739







$57,508 - $81,870


Population: 200,000


Application Deadline: 1/8/16




Tri-Com Central Dispatch (Tri-Com) located in Kane County, Illinois is Now Accepting Applications for the position of Training Coordinator (Full-time).


Tri-Com provides 9-1-1 and dispatch services for six (6) police departments and seven (7) fire departments primarily in Kane County in the far western suburbs of Chicago.  Tri-Com serves an area of 200 square miles and a population of 147,000 residents.  Tri-Com employs 15 dispatchers and 3 working shift supervisors.


Tri-Com is seeking highly motivated, qualified candidates for the position of Training Coordinator. The Training Coordinator is responsible for assessing the overall training needs of Tri-Com, planning, developing and conducting training programs for new personnel and continuing education for all experienced personnel.



Applicants must meet the following minimum requirements:


Education and Experience:

  • Must be 21 years of age

  • High school diploma or equivalent and

  • Three (3) years of experience in a 9-1-1 public safety communications;

  • And at least three (3) years progressive experience in a training or supervisory position or Communications Training Officer in a multi-agency public safety communications center;

  • Knowledge of public safety communications systems including, CAD, 9-1-1, radio, audio logger, etc.

  • Or any combination of education, training, and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job


Licenses and Certifications:

  • Typing speed of 40 words per minute

  • Must possess a valid driver’s license

  • Must have the following certifications:

    • LEADS

    • APCO Emergency Medical Dispatch

    • CPR

    • NIMS 100 and 700


Will achieve and maintain the following certifications

within one year in Training Coordinator position:

  • APCO Communications Training Officer

  • APCO Fire Dispatch

  • APCO Certified Instructor

  • APCO Public Safety Telecommunicator


Preferred Qualifications:


A strong candidate will also have experience in the following areas:

  • Post-secondary degree in public safety, management or related field, NIMS 200, 300, and 400

  • Certified Training Officer (CTO) certification

  • APCO Certified Training Officer Instructor certification

  • APCO EMD Manager

  • APCO Communications Center Supervisor

  • Prior training experience in a public safety communications center

  • Knowledge of police and fire operations and experience with quality management techniques

  • Excellent leadership, management and interpersonal communication skills

  • Knowledge of radio systems and related public safety technology



  • Hiring Range: $57,508 – $69,689

  • Salary Range: $57,508 - $81,870

  • Health/Dental insurance

  • Life insurance

  • IMRF pension


How to Apply:


Mail or drop off resume, cover letter with salary history, and three (3) references along with a Tri-Com application.



Applications are available at:




At our facility:


3823 Karl Madsen Drive

St. Charles, IL 60175


Applications will be accepted until 5 PM on January 8, 2016.


Resumes alone will not be accepted.











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