Tri-Com Central Dispatch (Tri-Com) located in Kane County, Illinois is Now
Accepting Applications for the position of IT Manager (Full-time).
Tri-Com provides 9-1-1 and dispatch services for six (6) police departments and
six (6) fire departments primarily in Kane County in the far western suburbs of
Chicago. Tri-Com serves an area of 200 square miles and a population of 147,000
residents. Tri-Com employs an Executive Director, Deputy Director, Training
Coordinator, CAD Administrator, Administrative Assistant, 18 dispatchers and 3
working shift supervisors. Tri-Com is seeking highly skilled, motivated, and
qualified candidates for the position of IT Manager.
Job Summary and Distinguishing Features of the Work:
Under limited supervision, plans, designs, directs, implements, organizes,
operates and executes projects, programs, services, and operations of the
Information Technologies Division. This position is responsible for the
lifecycle of Tri-Comís information systems infrastructure, including but not
limited to, network, server, storage, telephone, computer audio/visual equipment
and software related to all systems including E9-1-1 phone system, computer
aided dispatch and radios. Ensures the telephone and data networks, and all
computers, servers, email and voicemail are functional for all Tri-Com
employees. The Information Technology Manager coordinates the information needs
of Tri-Com to ensure consistency with Tri-Comís overall strategic technology
Applicants must meet the following minimum requirements:
Education and Experience:
Must be 21 years of age.
Bachelorís degree from an accredited college or university in computer science
or related field; minimum of 7 years of experience in related field. Minimum of
7 yearsí experience in related field.
combination of education, training, and experience which provides the required
knowledge, skills and abilities to perform the essential functions of the job.
Experience in the public sector, specifically with information technologies in
public safety communications is highly desirable.
Licenses and Certifications:
Must possess a valid Illinois driverís license
MicroSoft Certification desirable
Cisco Certification desirable
9-1-1, Police and fire/EMS operations and skilled at interacting with staff
across all three disciplines
Personal computer skills, electronic email, record keeping data base activity,
and word processing.
Computer networks and desktop support.
Management information systems.
Office automation, network and operating systems, various public safety software
Local Area Network (LANs) and Wide Area Networks (WANs)
Knowledge of GIS and its application to local government and public safety
Supervision of staff and activities.
applicable state, federal and local ordinances, laws, rules and regulations.
computer applications and hardware related to performance of the essential
functions of the job.
Department organization, standard operating guidelines and policies, rules, and
Local, state and federal laws and current city ordinances.
Records retention and FOIA laws
Mission critical public safety systems, including but not limited to: Computer
Aided Dispatch, mobile data computers, E9-1-1 Phones Systems, NG 9-1-1, radio
systems, and various public safety related interfaces (i.e. fire and law RMS,
database development and management
Hiring Range DOQ:
$75.500 Ė $91,500
$75,500 - $108,885
How to Apply:
Mail or drop off resume, cover letter with salary history, and three (3)
professional references along with a Tri-Com application.