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Police & Fire









Northbrook, Illinois



Regional Emergency Dispatch

(RED) Center

1842 Shermer Road

Northbrook, IL 60062





Application Deadline: 11/30/15





RED Center (Regional Emergency Dispatch Center)

Northbrook, Illinois


Job Posting/Description:





RED Center (Regional Emergency Dispatch Center) is currently seeking applicants for the position of Telecommunicator, for full-time employment in our multi-agency communications center. RED Center is a Secondary PSAP responsible for Dispatch of FIRE and EMS services for 16 communities, along with Divisional, Regional and Statewide Responses.



Duties include, but not limited to:

  • Receiving, processing and dispatch of FIRE/EMS related service for emergent and non-emergent calls, maintaining accountability of companies and equipment for the affiliate departments/agencies.

  • Alarm monitoring for multiple agencies.

  • Candidates must have the ability to proficiently operate a Computer Aided Dispatch (CAD) terminal and multi-faceted communication devices.

  • Must be skilled in keyboard use, exercise good judgment, and be able to maintain a high level of confidentiality in the performance of your duties.

  • Candidates must multi-task efficiently and under pressure.

  • Must be able to work weekends, holidays, extended hours in emergency, disaster, or other situations influenced by workload or staffing shortages.

  • Candidates must have a professional demeanor and sensitivity necessary to maintain an effective working relationship with other employees, related public safety personnel and the public at large.

  • Situations may involve emergency circumstances and high stress levels.


RED Center offers a

comprehensive benefits package that includes:

  • Health, Dental and Vision Care (with employee contribution)

  • Enrollment in the Illinois Municipal Retirement Fund (IMRF)

  • Optional participation in an employee funded 457 Retirement Plan

  • Holiday Pay

  • Vacation Leave


Applicants that most closely meet the needs of the position will be invited to complete an application and participate in the testing and interview process.  Final selection is contingent upon a background check, psychological evaluation, physical examination and pre-employment drug testing. RED Center reserves the right to alter this process.  Candidates must pass applicant testing.




  • High School Diploma or G.E.D. equivalent

  • Must be of good moral character

  • Must submit to the all testing (Written/Computer aided testing, physical, psychological exam, drug screening, hearing test)

  • Preferred 1-3 years Public Safety/Dispatch experience, but not required


To Apply:


Forward your resume and cover letter via email to:


Please reference RED Center Employment in the subject line of your email.


Hard copies and faxed resumes will be declined.





Monday, November 30, 2015 by 3:00 PM











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2038   11/13/15-11/30/15