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EMS/Dispatch Educator

Chicago, Illinois



Public Safety Solutions Inc.

6655 North Avondale Avenue, Suite 5

Chicago, IL 60631

Phone: 773-631-8005

Fax: 773-631-8008






$55,000 - $65,000



Application Deadline: NA




Position is located on the Northwest side of Chicago


Employee only Medical/Dental/401k program




  • Develops, implements, and monitors initial and refresher Emergency Medical Dispatch training courses, AED/CPR classes, First-Aid, Police/Fire dispatch and other dispatch related courses as required

  • Develops lesson plans, training objectives, and lesson outlines, written and practical examinations;

  • Evaluates the knowledge and skills of students by administering written and practical examinations;

  • Writes training materials;

  • Sit along side of 9-1-1 dispatch employees answering emergency medical service calls in order to evaluate skills;

  • Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

  • Manage personnel and multiple projects simultaneously

  • Create training based on needs assessment of dispatch


Required Knowledge, Skills and Abilities:


Knowledge of:

  • Emergency Medical Dispatch

  • Chicago Police and Fire dispatch

  • Treatment of patients.

  • Educational program and test development.

  • American Heart Association Training methods and techniques.

  • Automated External Defibrillators and Public Access Defibrillation Program Management

  • Management experience is required


Ability to:

  • Instruct others in a classroom setting.

  • Use visual aids in making training presentations.

  • Comprehend and make inferences from written materials.

  • Communicate orally with customers, clients or the public in face-to-face one-on-one settings, in group settings and using a telephone.

  • Work cooperatively with City employees, hospital liaisons, and the public.

  • Produce written documents with clearly organized thoughts using proper English sentence construction, punctuation, and grammar.

  • Bend or stoop repeatedly or continually over time to demonstrate emergency medical procedures.

  • Enter data or information into a terminal, PC, or other keyboard device to keep training records.

  • Proficiency in MS Word, MS Excel and Outlook

  • Interpret and EKG’s


Additional Requirements:

  • Incumbents must be licensed as an EMT-P or EMT-B and EMD.  EMS Lead Instructor a definite plus

  • Must be certified by the American Heart Association as a Basic Life Support Instructor.  Training Center Faculty preferred.

  • Must have own vehicle with a good driving record.

  • Must have the ability to work a flexible schedule and be available for on-call duty responsibility every other week and be available on weekends when required.  


Other combinations of experience and education that meet the minimum requirements may be substituted.











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5026   11/10/09-5/11/10