Find a Job  

Members Only  

Become a Member  

Executive Jobs 

Post a Job  

Recruiter Info 

Our Clients 

Banner Ads  

Police Pay

Get Your AA, BA or Masters Degree

Police Training


Law Enforcement Resources:

Night Vision

Tactical Gear

Duty Gear

SWAT Gear

Police Software

Police Uniforms

Police Radios

Police Holsters

Police Gloves

Vehicle Equipment Communications

Surveillance


Fire Service Resources:

Communications Interoperability

Fire Truck Equipment

Firefighter Equipment

Fire Gloves

Ambulances

Emergency Response Software

Dispatch Equipment

Radios

Badges


The 360 Degree Leader: Developing Your Influence from Anywhere in the Organization


Patch Collectors


Listen Live

Police & Fire


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Product Specialist

Northbrook, Illinois

 

 

OpticsPlanet, Inc.

3150 Commercial Avenue

Northbrook, IL 60062

 

E-mail:

 

hr@opticsplanet.com


Website:

 

www.opticsplanet.com/careers

 

 

Application Deadline: NA

 

 

 

Product Specialist

 

 

Job Description:

 

Product Specialists are responsible for the care and support of OpticsPlanet, Inc.ís most sophisticated customers.  The position calls for the ability to inform customers of the features and benefits of the most technically demanding instruments represented in our vast product offerings.  In addition, Product Specialists share their passion for the products they service with other groups within the company to help improve the overall customer experience.

 

 

Primary Responsibilities:

  • Achieve sales and profitability targets for various product segments, including but not limited to Tactical, Military, Law Enforcement, and Hunting.

  • Answer incoming telephone and email inquiries regarding technical aspects of and suitability for specific application type inquiries from prospective and existing customers

  • Respond to customer product and technical inquiries by phone, fax or e-mail.

  • Research and qualify potential new customers and accounts

  • Assist end-users in understanding and utilization of the equipment by providing appropriate technical application expertise

  • Follow up with suppliers and customers on product specifications, pricing and lead times

  • Respond to questions from internal sales and customer service team members

  • Conduct periodic product training seminars for team members and customers

  • Identify suitable products to replace backordered products

  • Work with IT and Web Development team to insure that technical product descriptions are correct

  • Contribute regularly to company user groups, discussion forums and blogs

  • Manage and be accountable for a sample product account

 

Qualifications, Skills & Requirements:

  • Associates or Bachelors Degree in a technical field (Optics, Electronics or Mechanics)

  • Minimum of 5 years combined experience in technical product sales or marketing

  • Knowledge  of principles and methods for showing, promoting, and selling technical products and services

  • Technical abilities to conduct preventive maintenance, minor repairs, fault analysis, customization and upgrades on customer equipment

  • Ability to work consultatively with customers to identify and select the most appropriate product for their particular application.

  • Strong communication skills

  • Ability to handle phone calls and email

  • Ability to listen and understand as well as communicate information and ideas verbally and in writing

  • Knowledge of MS Office applications (such as MS Word, MS Excel), email programs, and Internet browsers

  • Knowledge of online Internet forums, chat, and Internet community etiquette is beneficial

 

Personal Characteristics:

 

Candidate must be extremely comfortable in interacting with end-users who exhibit a wide range of sophistication levels.  The position requires the ability to act as the intermediary between the customer, Optics Planet and our suppliers and vendors.  The ultimate goal is to delight the end-user by delivering the perfect tool to him or her in a timely and cost effective manner.

 

 

Company Info

 

OpticsPlanet, Inc. is a leading e-commerce company that offers a wide selection of products to educational, scientific, outdoor, military and consumer markets. We are a fast-paced and dynamic environment, full of opportunities for talented and ambitious individuals. Our company is based in Northbrook, IL, and offers an exclusive set of benefits to its full time employees including health insurance fully paid by the company, a progressive system of flexible time off starting with three weeks per year, employee discount purchase program, on-the-job training, opportunities for advancement and many others.

 

 

OpticsPlanet, Inc. is proud to be an Equal Opportunity Employer.

 

 

 


Do you need to finish your degree?

Please click here to visit our sponsor

Click Here for a list of all our college programs


FREE

JOB UPDATES


Police Jobs

Fire Service Jobs

Civilian Jobs

 

Your Email

Powered by ZEOP
Technology created by Zeop opt-in email technology.
 


 

 

 



 

 

Return to the Featured Department List            

2021   6/18/08-9/24/08