Find a Job  

Members Only  

Become a Member  

Executive Jobs 

Post a Job  

Recruiter Info 

Our Clients 

Banner Ads  

Police Pay

Get Your AA, BA or Masters Degree

Police Training



follow us onFollow The Blue Line on Twitter

and get free updates


Books & Resources


Patch Collectors

Listen Live

Police & Fire









Arlington Heights, Illinois


Northwest Central Dispatch System

1975 E. Davis Street

Arlington Heights, IL 60005

Phone: 847-590-3411

Fax: 847-590-3369




Salary: $50,386 - $79,495

Population: 450,000

Application Deadline: 7/31/15




Northwest Central Dispatch System is seeking full-time 9-1-1 Telecommunicators.  NWCDS, located in Arlington Heights, is the primary answering point and dispatch center for 11 villages/cities in the northwest suburbs of Chicago.  The telecommunicators are represented by the Metropolitan Alliance of Police (MAP).



The responsibilities of the position include,

but are not limited to:

  • Questioning callers to determine their locations, and the nature of their problems to determine type of response needed.

  • Receiving incoming telephone or alarm system calls regarding emergency and non-emergency police, fire and ambulance service.

  • Determining response requirements and relative priorities of situations, and dispatching units in accordance with established procedures.

  • Recording details of calls, dispatches, and messages.

  • Entering, updating, and retrieving information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.

  • Maintaining access to, and security of, highly sensitive materials.

  • Relaying information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.

  • Scanning status and computer monitors, and contacting emergency response field units to determine emergency units available for dispatch.

  • Observing alarm monitors and scanning maps to determine whether a specific emergency is in the dispatch service area.

  • Maintaining files of information relating to emergency calls such as personnel rosters, and emergency call-out and pager files.



  • High School diploma or equivalent (G.E.D.) required and preferably some college level training

  • Ability to write and speak English clearly

  • Ability to discern visual images on a variety of media

  • Ability to type 45 words per minute

  • Ability to transition smoothly between multiple keyboards, radio transmit buttons, touch screen monitors and computer printers

  • Able to work days, evenings, midnights, weekends and holidays

  • Ability to work effectively under stress

  • The successful candidate must pass an applicant testing process, oral interview, pre-employment background investigation and a post offer medical screening, which will include an audiogram, drug screen and a psychological evaluation




The starting annual base salary for this position for candidates without two years of previous 9-1-1 experience is $50,386.


Candidates with two years of previous 9-1-1 experience are eligible for a starting salary of $55,396.


The position is non-exempt under FLSA.



How to Apply:


Application packets can be downloaded from our website:




At our facility located at:


1975 E. Davis Street

Arlington Heights, IL  60005



To be considered for the current hiring process applications must be received by 5:00 p.m., July 31, 2015.


Applications must be sent via U.S. Mail or other delivery service or dropped off at NWCDS.  Applications submitted via e-mail or fax will not be processed.




NWCDS is an equal opportunity employer











Do you need to finish your degree?

Click Here for a list of all our college programs



Police Jobs

Fire Service Jobs

Civilian Jobs

Your email address:

Enter 5-digit code:

Free email subscription widget

Return to the Featured Department List            

4776   6/24/15-7/31/15