Police Records Manager
City of Naperville
400 S. Eagle Street
Naperville, IL 60540
Salary: $63,734 - $82,179
Sworn Officers: 168
Application Deadline: Until Filled
Police Records Manager (#4016)
$63,734 – $82,179, commensurate with experience
1350 Aurora Avenue
The Police Department seeks a proven and assertive manager of people, technically proficient in the realm of records management and data processing and retrieval, to manage and direct the operation of the department’s full service Records Section. Reporting to the Commander of Professional Development and Training, the Manager leads two shift supervisors and indirectly oversees 10 union Records Specialists.
The Records Manager assists in the development of short and long range goals and
objectives for the Records Section; is accountable for the successful
implementation of work processes for data entry/processing and police records
retrievability and retention; plans and coordinates the delivery of employee
training programs; develops guidelines, policies, procedures, specifications,
and scopes of work; analyzes problems, identifies and recommends potential
solutions (projecting consequences of proposed actions) in support of Police
Department objectives; and applies critical thinking skills to resolve practical
problems. The Manager provides direction to line supervisory staff,
investigates complaints of poor customer service, recognizes and rewards
superior performance, and executes appropriate disciplinary action of
Minimum Education & Experience Requirements:
The City of Naperville, Illinois is a dynamic community of 146,000 residents, conveniently located 28 miles west of Chicago. Various publications have named Naperville as one of the best cities in the United States in which to live. The City has gained national recognition for our family-friendly environment, excellent schools and library system, low crime rate, and vibrant downtown area. It’s also a great place to work! Our municipal government employs over 900 dedicated individuals in a wide range of job categories. In return for your “great service all the time,” we’ll provide you with a dynamic & collaborative working environment, a forward-looking leadership team, and a competitive benefits package.
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The City of Naperville complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify Human Resources in advance at (630) 305-7066.
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