The City of McHenry is currently accepting applications for the purposes of
developing an Eligibility List for the position of Telecommunicator. This is a
civilian position engaged in the coordination and dispatch of emergency Police,
Fire and Emergency Medical services provided by the City of McHenry.
Duties:
Respond to all
requests for the City of McHenry, Johnsburg and McCullom Lake Police, McHenry
Township Fire Protection District requests for Fire, Medical and Emergency
Services and Disaster Agency (ESDA) services
Provide
assistance to the general public; provide information and directions; handle
route inquiries or problems to appropriate police staff member.
Provide data
inquiry, retrieval and dissemination for criminal background, intelligence and
daily activity summaries for personnel deployment, case investigation and
administrative review.
Perform visual
security monitoring of Department’s jail facilities and secured building
entrances, Squad, employee and facility immediate police public parking lot.
Operates
multi-faceted dedicated communications devices for services rendered by same,
Computer Aided Dispatch (CAD), In-House Police Records System, voice recording
systems, Telecommunications Device for the Deaf (TDD), FAX machines, copy
machines, etc.
Maintain a
high level of confidentiality in the performance of your duties.
Be able and
available to work during irregular and irregular shift rotations, which may
include weekends, holidays and extended hours in emergency, disaster or other
situations influenced by workload of staffing difficulties.
Have an
ability to work under stress and use good judgment in emergency situations
Communicate
clearly and concisely, both orally and in writing.
MINIMUM REQUIREMENTS:
Applicants
must hold a high school diploma or equivalent
Have a minimum
typing proficiency of 45 word per minute
Have some
general experience with computers and windows operating systems
Experience in
dealing with emergency traffic is desirable
Some
experience in public information work is preferred
Bilingual
speaking skills (English/Spanish) also preferred
To be considered, please complete and submit a completed Application of
Employment to the Administration Office of the City of McHenry.
