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Communications Operator (Part-Time)

Lake Forest, Illinois



City of Lake Forest

255 W. Deerpath

Lake Forest, IL 60045





Salary: $23/hour

Population: 19,000

Application Deadline: 1/11/13





Apply online by January 11, 2013, at:


Experienced applicants preferred



This part-time position is responsible for answering and processing emergency 911 and non-emergency calls for police and fire service via the computer-aided dispatch system. The position requires the ability to work flexible shifts and to handle stressful emergency situations in a calm and professional manner. The position assigns and dispatches appropriate police, fire, EMS and city units to calls for service and provides Emergency Medical Dispatch (EMD). The employee performs entries and queries into local, state and federal databases, so a high level of confidentiality with regard to information entered and obtained is a must.



Responsibilities include:

  • answering 911 calls, emergency & non-emergency phone lines & radio channels;

  • dispatching and tracking fire, medical rescue units to all emergency and non-emergency calls; and

  • dispatching and tracking other City departments. 


Must be:

  • at least 18 years old;

  • willing to work 12-hour days/nights shifts including weekends & holidays; and

  • able to handle confidential material in a professional manner. 


Crucial to this position is the ability to handle multiple duties simultaneously under extremely stressful conditions.  Keyboarding, computer skills and knowledge of Windows are required. Knowledge of the New World CAD System is a strong plus. Experienced applicants preferred.




The City of Lake Forest

An Equal Opportunity Employer











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4867   12/7/12-1/11/13