Emergency Communications Shift Manager
Lake County Sheriff Communications
North Milwaukee Avenue
Libertyville, IL 60048
Sworn Officers: 226
Application Deadline: NA
ANY OFFER OF EMPLOYMENT IS CONDITIONED ON THE SUCCESSFUL COMPLETION OF A
PRE-EMPLOYMENT MEDICAL EXAM, WHICH INCLUDES A PSYCHOLOGICAL TEST, POLYGRAPH,
DRUG AND ALCOHOL SCREEN.
6:30 a.m. - 2:30 p.m.
2:30 p.m. - 10:30 p.m.
10:30 p.m. - 6:30 a.m.
Permanent shift not assigned
Reviews, monitors, evaluates, coaches and counsels on employees' job performance
with minimal guidelines or review by the Director. Monitors performance,
completes employee evaluations, coordinates and conducts various training
programs for communications personnel. Recommends disciplinary action and
determines a course of action during crisis situations and applies sound
Considerable ability to think clearly and act quickly in emergency situations, work well under pressure and deal with stressful situations. Ability to gather, organize, translate and process information from various sources. Ability to hear with background noise. Considerable ability to draw reasonable and logical conclusions from information which is dissimilar.
Working ability to exercise effective interpersonal skills and considerable ability to lead team members in a positive and productive manner. Ability to insure that communication and specialized equipment are functioning properly and ability to take remedial steps to insure continuous service to the public until the problem can be fixed. Ability to communicate well in written and verbal form.
SUGGESTED TRAINING AND EXPERIENCE:
Some college level training in supervisory and management practices, law enforcement, or public administration.
A minimum of five (5) years in law enforcement, or public administration.
A minimum of five (5) years in public safety (police, fire, EMS and EMD) dispatching duties which include telephone, complaint taking duties utilizing
multi-position computer-aided dispatch and Enhanced 9-1-1- Center.
Experience in supervising other employees in this environment or an equivalent
combination of training and experience which provides the required knowledge,
skills and abilities of this position.
Department of Human Resources
18 North County Street, 7th Floor
For information contact:
that we will respond only to those who will be interviewed.