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Records Clerk (Part-Time)

Glen Ellyn, Illinois

 

 

Glen Ellyn Police Department

535 Duane Street

Glen Ellyn, IL 60137

Phone: 630-547-5276

Fax: 630-469-1861

E-mail: vgeresume@glenellyninfo.org

Website: www.glenellyn.org

 

 

 

Starting Salary: $19.65/hour

Population: 27,000

Sworn Officers: 40

Application Deadline: Until Filled

 

 

 

DESCRIPTION:

 

The Glen Ellyn Police Department is seeking qualified candidates to fill a part-time, weekend midnight shift vacancy. Responsibilities include, but are not limited to, a variety of responsible clerical and technical duties related to the maintenance of Police Department records; to provide assistance and information to Police Department staff, other Village Departments and the public; and to provide responsive, courteous and efficient service to Village residents and the general public.

 

 

ESSENTIAL FUNCTIONS:

  • Maintain and update reports and records in the Department’s record management system; maintain the integrity of documents & information sensitive to public safety and law enforcement

  • Assist the public by answering or seeking the answers to a variety of questions concerning the Police Department and the Village regarding its ordinances, policies and procedures

  • Process parking citations, perform record checks, issue permits, collect fees, and process subpoenas and requests for public records, and mail requested reports to outside agencies in accordance with established policies and procedures

  • Utilize a variety of state and local databases, including LEADS, for data entry and/or information retrieval

  • Receive and assess complaints from the public concerning violations of statute and ordinance and/or the need for Village services; coordinate calls for service with DuCOMM and disseminate information as required by Department policy or procedure

  • Type a variety of police reports, forms, memos, letters and other material

 

QUALIFICATION REQUIREMENTS:

  • High school diploma or equivalent

  • Minimum of one year of previous experience or specialized training in a clerical or general office environment

  • Excellent verbal and written communication skills, and the ability to convey empathy and understanding under various conditions and to communicate (both orally and in writing) tactfully and effectively with other members of the staff, supervisors, and the public

  • Effectively manage time, solve problems and exercise good judgment, attention to detail and the ability to multi-task

  • Work independently and be a self-starter, often times under minimal supervision

  • Ability to interpret and apply Village, State, and Federal policies and laws, as well as the ability to develop, interpret and implement Village policies and procedures, written instructions, and general correspondence

  • Ability to operate standard office equipment, including a computer and related software (including MS Office), must be able to demonstrate excellent typing skills, and be able to perform basic mathematical calculations

 

GENERAL WORK SCHEDULE:

 

Saturday and Sunday, 11 pm – 7 am.

 

The average work hours will range from 16 to 20 hours per week.

 

Additional or varied hours will be required as needed for training, holidays, vacations, and/or emergency situations.

 

 

SALARY/BENEFITS:

 

The pay offered for this part-time, non-exempt position is $19.65/hour with no fringe benefits.

 

However, position is eligible to receive additional holiday pay for hours worked on official Village holidays.

 

 

HOW TO APPLY:

  1. Interested candidates should submit a resume and cover letter, along with the completed supplemental questionnaire (see below) to vgeresume@glenellyninfo.org.  Hard copies (faxed, mailed, hand-delivered) of resumes will be declined.

  2. Applicants must indicate (Job ID: #17-16 Records Clerk) in the subject line of their e-mail.

  3. The selected finalist will be required to successfully pass a pre-employment criminal background check, reference check, and medical  physical with a drug/alcohol screen.

  4. Open until filled; accepting applications immediately.  Candidates requiring reasonable accommodations under the Americans with Disabilities Act should contact Human Resources at 630-469-5000.

 

SUPPLEMENTAL QUESTIONNAIRE

(All Questions Must be Answered):

  1. Explain your experience with resolving problems/conflicts in challenging customer service situations that you have handled both face-to-face and over the phone.

  1. Describe in detail your knowledge and experience with Microsoft Office software products, web/on-line tools and other computer applications. Please provide specific examples of how you used these tools in your previous work.

 

 

 

THE VILLAGE OF GLEN ELLYN IS AN EQUAL OPPORTUNITY EMPLOYER

 

 

 

 

 

 

 

 

 

 


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4875   7/26/16-10/11/16