The Glen Ellyn Police
Department is seeking qualified candidates to fill a part-time, weekend midnight
shift vacancy. Responsibilities include, but are not limited to, a variety of
responsible clerical and technical duties related to the maintenance of Police
Department records; to provide assistance and information to Police Department
staff, other Village Departments and the public; and to provide responsive,
courteous and efficient service to Village residents and the general public.
Maintain and update reports and records in the Department’s record management
system; maintain the integrity of documents & information sensitive to public
safety and law enforcement
Assist the public by answering or seeking the answers to a variety of questions
concerning the Police Department and the Village regarding its ordinances,
policies and procedures
Process parking citations, perform record checks, issue permits, collect fees,
and process subpoenas and requests for public records, and mail requested
reports to outside agencies in accordance with established policies and
Utilize a variety of state and local databases, including LEADS, for data entry
and/or information retrieval
Receive and assess complaints from the public concerning violations of statute
and ordinance and/or the need for Village services; coordinate calls for service
with DuCOMM and disseminate information as required by Department policy or
Type a variety of police reports, forms, memos, letters and other material
High school diploma or equivalent
Minimum of one year of previous experience or specialized training in a
clerical or general office environment
Excellent verbal and written communication skills, and the ability to convey
empathy and understanding under various conditions and to communicate (both
orally and in writing) tactfully and effectively with other members of the
staff, supervisors, and the public
Effectively manage time, solve problems and exercise good judgment, attention
to detail and the ability to multi-task
Work independently and be a self-starter, often times under minimal
Ability to interpret and apply Village, State, and Federal policies and laws,
as well as the ability to develop, interpret and implement Village policies
and procedures, written instructions, and general correspondence
Ability to operate standard office equipment, including a computer and related
software (including MS Office), must be able to demonstrate excellent typing
skills, and be able to perform basic mathematical calculations
GENERAL WORK SCHEDULE:
Saturday and Sunday, 11 pm – 7 am.
The average work hours will range from 16 to 20 hours per week.
Additional or varied hours will be required as needed for training,
holidays, vacations, and/or emergency situations.
The pay offered for this part-time, non-exempt position is $19.65/hour with no
However, position is eligible to receive additional holiday pay for hours worked
on official Village holidays.
HOW TO APPLY:
Interested candidates should submit a resume and cover letter, along with the
completed supplemental questionnaire (see below) to
firstname.lastname@example.org. Hard copies (faxed, mailed, hand-delivered) of
resumes will be declined.
Applicants must indicate (Job ID: #17-16 Records Clerk) in the
subject line of their e-mail.
The selected finalist will be required to successfully pass a pre-employment
criminal background check, reference check, and medical physical with a
Open until filled; accepting applications immediately.
Candidates requiring reasonable accommodations under the Americans with
Disabilities Act should contact Human Resources at 630-469-5000.
(All Questions Must be Answered):
Explain your experience with resolving problems/conflicts in challenging
customer service situations that you have handled both face-to-face and over
Describe in detail your knowledge and experience with Microsoft Office
software products, web/on-line tools and other computer applications. Please
provide specific examples of how you used these tools in your previous work.
THE VILLAGE OF GLEN ELLYN IS AN EQUAL OPPORTUNITY EMPLOYER