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Patrol Officer

Brookfield, Illinois



Chicago Zoological Society

Brookfield Zoo

3300 Golf Road

Brookfield, IL 60513

Phone: 708-688-8000

Fax: 708-688-8930    




Application Deadline: NA










Patrol Officer, Public Safety




This position contributes to the success of the Chicago Zoological Society by performing duties as an armed police officer to ensure the safety and protection of life and property, prevention of crime, apprehension of criminals and the enforcement of laws and park rules contributing to the Society’s overall financial sustainability and contributing to an extraordinary guest experience.





  • Patrol CZS property and enforce and administer the enforcement of park rules, regulations, state, federal and local statutes.

  • Prepare timely, accurate, and complete field reports and required paperwork in accordance with established departmental procedures.

  • Adhere to work schedules defined by the department manager, including a rotating schedule with nights, weekends and holidays.

  • Assignments and instructions are given by superior officers, who review and evaluate work methods and results through reports, observations and discussions.

  • Respond to basic inquiries from Park Safety Officers and follow up as appropriate.

  • Patrol the park and adjacent boundaries using a patrol car, golf cart, on foot or bicycle as assigned.

  • Respond to dispatch calls for routine and emergency situations including, but not limited to: securing a scene, interviewing participants and witnesses; collecting other related information for documentation purposes.

  • Respond as required to emergency situations as outlined in established protocols including, but not limited to:   resource hospital standard operating procedures, CZS Incident Response Plan and the Tactical Animal Response Intervention Plan.

  • Direct vehicle traffic in a safe manner inside parking lots and on streets surrounding Brookfield Zoo as assigned.

  • Operate the police dispatch desk, answer calls to the station and dispatch police units accordingly.

  • Maintain incident cards for appropriate responding units.

  • Log and inventory lost/found items per departmental guidelines and monitor fire alarm system and weather program.

  • Participate in mandatory training as required.

  • Officers must exercise sound, independent judgment when responding to both routine and complex emergency situations.

  • Follow appropriate safety and procedural rules and guidelines.

  • Must keep work area and equipment in a clean and functional condition.

  • Following established operating procedures from resource hospital, administer first aid treatment for injury or illness including, but not limited to: monitoring life signs, stabilizing victims, transporting individuals to hospitals via ambulance.

  • Prepare patients for transport to local hospital, including lifting patients on a backboard or stretcher, patient extrication or assisting with patient care in the ambulance.

  • Monitor facilities, parking lots and adjacent properties for safety, hazards and security.

  • Patrol by drive by and physical check to observe, prevent or terminate unlawful or unsafe acts; report/document crimes or incidents, unusual situations, or safety issues, respond to calls and/or initiate action, and back up other units as required. 

  • Report all unsafe conditions, violations of safety procedures and take immediate steps to rectify unsafe conditions.

  • Report incidents immediately to the Safety Department and Police Sergeant.

  • Follow safe work practices.

  • Inspect equipment and vehicles daily for any defects, use personal protective equipment and automobiles as assigned in the completion of duties.

  • Open, close and secure buildings, facilities, gates and parking lots.

  • Pick up and deliver monies between cash control and park locations.

  • Pick up monies and complete appropriate documentation for collection of revenue from various machines/donation boxes or other sources throughout the park and deliver same to Cash Control.

  • Provide positive public relations and respond to inquiries and requests for information.

  • Assist motorists with vehicular problems.

  • Maintain order and investigate suspicious activities of guests and employees.

  • Consult with Police Sergeant as appropriate to determine course of action, reprimand or warn individuals, detain or expel from park and/or arrest, and book persons committing crimes in violation of applicable statutes as appropriate to the situation.

  • Interview complainants and witnesses; analyze probable sequence of events; seek additional data through research; identify, arrest and take into custody offender(s) for probable cause; advise such persons of their constitutional rights; search subjects for office safety and testify in court proceedings to provide known facts and evidence.

  • Transport arrested individuals to appropriate jurisdictions for further processing as necessary.

  • Monitor behavior and condition of animal collection, conditions of the buildings and facilities during night shift, and provide assistance as necessary to Society officials and other staff.

  • Monitor fire alarm system, respond to activations, and take necessary corrective actions.

  • Actively participate on assigned department team(s) including, but not limited to:  vehicle maintenance, investigations, EMS, keys/locks, training, incident response, radios, employee parking and firearms.

  • Maintain required Emergency Medical Certification and remain current on mandated continuation education as directed by resource hospital; maintain firearm qualifications as required.

  • Provide assistance in law enforcement and other assigned activities to local community police departments as requested or assigned.

  • Perform skilled and semi-skilled crafts duties throughout the park with direct guidance.

  • Learn operating procedures of the Chicago Zoological Society.

  • Assure work performed meets section standards, client specifications, applicable codes and standards, and program goals and is aesthetically pleasing to guests.

  • This includes routine craftsman tasks, as well as those associated with preventative maintenance, special repair projects, capital construction, special events, emergency and safety, unanticipated special repairs, unanticipated capital projects and overhead as directed.

  • Establish and maintain positive and productive relationships and work cooperatively with peers, managers, and clients.

  • Adhere to Plant & Facilities section's quality control standards.

  • Ensure all work performed meets set standards and specifications and complies with established quality control standards.

  • Perform duties associated with the section's overhead operating program including following the Labor Allocation Sheet system and completing daily labor allocation sheets, with direct guidance, attending attend and participating in meetings as assigned.

  • Follow the section's Standard Operating Procedures and carry out associated tasks, as directed, including equipment and shop maintenance, inventory and purchasing, facility surveys and utility locations.

  • Participate in the section's emergency response and animal welfare programs as assigned.

  • Other related duties as assigned.



  • Associate’s degree in Criminal Justice or other related field or equivalent combination of training and/or experience required.

  • Minimum 2 years law enforcement, security, or relevant loss prevention experience required.

  • Minimum 1 year patrol officer experience preferred.

  • Must complete and pass, to minimum standards, Illinois Police Academy training within one year of hire.

  • Must be EMT licensed or obtain license of State of Illinois Emergency Medical Technician status within 1 year of hire and maintain current licensing.

  • Must complete system entry process at resource hospital (Loyola University Medical Center) within 90 days of hire and must attend continuing education classes as mandated by EMS regional hospital and department standards to maintain EMT license.

  • Valid Fire Owners Identification Card required.

  • Must be able to successfully complete qualifications with department-issued weapons (.45 caliber, shotgun, .223 caliber, .308 caliber, 45/70 caliber, .375 caliber and .458 caliber) as specified in CZS Police Department guidelines or as otherwise specified by the Illinois State Training Board.

  • Ability to understand and carry out oral and written instructions and prepare clear, comprehensive reports required.

  • Must be able to analyze situations quickly and objectively to determine proper course of action.

  • Must possess strong problem-solving, decision-making and prioritization skills.

  • Ability to work effectively under pressure, meet deadlines and manage time and staff effectively required.

  • Position requires an eye for detail, completeness, and accuracy.

  • Ability to utilize common security and other department equipment including, but not limited to: medical and extrication equipment, computers, portable radios and other emergency equipment required.

  • Must have basic computer proficiency with e-mail, Internet, word processing, and spreadsheet software.

  • Hands-on experience with Microsoft applications including Outlook, Word, and Excel desirable.

  • Must maintain confidence and have an excellent rapport with co-workers and guests; maintain excellent public relations, strong communication and collaborative skills.

  • Maintain a high level of customer service.

  • Ability to handle sensitive information, to distinguish confidential materials and apply Society standards for security and privacy required.

  • Experience and/or ability to work and interact effectively with a diverse, multicultural audience.

  • Multi-lingual ability and Spanish fluency a plus.

  • Valid driver’s license required; Illinois residents must possess a valid Illinois license within 90 days of hire; Valid out-of-state license required for out-of-state residents. 


If interested in being considered for this opportunity, please email your resume/cover letter noting position title and ID#946AW in subject line and in your cover letter to:



For more information about our organization and

career opportunities please visit our website at:




The Chicago Zoological Society is an Equal Opportunity Employer/Affirmative Action Employer – M/F/V/D – Diversity candidates encouraged to apply and identify themselves.











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