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Police Records Clerk, Dispatcher

Lisle, Illinois


Benedictine University

5720 College Road

Lisle, IL 60532






Salary: $14.00/hour


Application Deadline: Until Filled






University Police – Lisle Campus


Reports to:


Chief of University Police, through the Deputy Chief of Police.



Position Summary:


Provides first line contact with all offenders and the general public; who enter the University Police Department. Provides directions, instructions, and explanations regarding a variety of general issues which may include information regarding public service, victim impact panel, detention center procedures, etc.. Shall require filing reports into case files, preparing new case files, maintaining open and closed files, maintaining an inventory of supplies and forms; keeping written logs; researching prior records of clients; entering, distributing and maintaining records and documents. Answers the telephone, takes and relays messages. Acts as receptionist; completes file initiation by obtaining information from the offender, parents, agency personnel, the Court or other related departments or entities. Requires appropriate communications with the judiciary, other persons in the judicial system, outside community organizations, individuals and the public; requires responding to employees, co-workers and superiors in a cooperative and constructive manner; requires proving support to other department personnel by responding to requests for information and assistance. Shall compose routine correspondence in response to inquiries from the general public, shall assist in initial inventory of office supplies and provide information as to supply levels, may prepare charts, reports, forms and other documents for use throughout department, student I.D. cards and other relevant information relating to police operations. Serve as “Keeper of Records” for purposes of court, through the DuPage County Court System. Supervise dispatch staff, facilitate scheduling and time-off requests.



Essential Job Responsibilities:

  1. Monitor a (3) channel base radio, Monitor the State-wide Star Com Radio system. Receive and process emergency calls, maintain contact with all units on assignment, maintain status and location of police units. Monitor direct emergency alarms, answer non-emergency calls for assistance. Monitor Key Card Access system & CCTV. Through the use of LEADS, receive requests for information regarding vehicle registration, driving records and warrants, and provides pertinent data. Monitor several public safety and university radio frequencies. Operate a variety of communications equipment, including radio consoles, telephones and computer systems. Conduct criminal background checks of persons interacting with police personnel.

  2. Facilitate data entry relating to citations, incident logs, dispatch logs and police records, send and receive faxes for agency, respond to court record requests, maintain reception duties for University Police and maintain the secure records storage area. Maintain and prepare records for electronic transmission to DuPage County Courts as directed by the Chief or Deputy Chief of University Police.

  3. Supervise all police dispatch personnel (contracted through G4S Security Services). Prepare schedules, approve overtime through Deputy Chief of Police, work in conjunction with G4S management in discipline of contract staff when appropriate.

  4. Act as communications liaison between Benedictine University Police and local Police/Fire for reporting the need of additional resources. Utilize Public Address System during emergency incidents. Operate student I.D. computer and issue student identification cards. Issue parking permits to students, faculty/staff and guests of the University.


Other Functions:

  • Track lost and found property items held at reception desk.

  • Accept, secure and track university monies held by University Police Department in the vault.

  • Track and issue keys to University staff “community use” Honda Civics, university vans.

  • Facilitate other duties as assigned.

  • Other duties as assigned by The Chief of Police or Deputy Chief of Police.


Minimum Job Requirements:




High School Diploma




Law Enforcement or Fire Service Dispatching preferred; Law Enforcement or College Security/Policing Experience accepted.


Specific Skills:


Interpersonal, verbal and written communications ability. Must be able to type 30wpm and use a desktop computer.


Specific Knowledge, Licenses, Certifications:


LEADS certification preferred or willingness to become certified. Emergency Medical Dispatcher certification preferred.


Supervisory Responsibility (if applicable):


Shall supervise all dispatch personnel, maintaining the work schedule, tracking and supervising time-off request to ensure they don’t interfere with University Police operations. Provide employee disciplinary action as needed within University and Police Department guidelines.


Working Conditions:


Office work, seated at several computer terminals using various communications equipment and providing general reception to the University Police office. Looking at computer monitors for up to (8) hours per day, with two days off. Regularly remaining seated for up to (8-12) hours per day, (5) days per week.











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3047   2/11/15-5/4/15