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9-1-1 Dispatcher

(Full-Time & Part-Time)

Des Plaines, Illinois



North Suburban Emergency

Communications Center

1420 Miner Street

Des Plaines, IL 60016

Phone: 847-391-5666




Starting Salary: $24.98/hour (See Below)

Population: 150,000 

Sworn Officers: 400 

Application Deadline: 5/6/11 @ 5 PM







The North Suburban Emergency Communications Center, a fully civilianized multi-jurisdictional center located in Des Plaines, receives and dispatches police, fire and emergency medical calls, seeks a full-time (40 hours/week) & part-time (32+ hours/week) 9-1-1 dispatchers.





Operation of the 9-1-1 emergency system, computer-aided dispatch system, sophisticated radio and telephone networks.



Minimum Requirements:

  • 21 years of age

  • Education & experience equivalent to a high school degree

  • Ability to speak clear articulate English

  • A full range of hearing in both ears

  • Type 30 wpm

  • Must possess a valid IL drivers license

  • The position supports a 24 hour, 7 day a week operation and applicants must have the desire and ability to work rotating shifts, including weekends and holidays


Desirable Qualifications:

  • Previous experience in public-safety dispatching, multi-line telephone equipment and fast paced customer service

  • Flexibility and multi-tasking are paramount


Pay Rate:


$24.98/per hour plus medical & dental insurance plus fringe benefits package. with advancement potential to $36.40/per hour.



Applicants must successfully pass a position compatibility profile, aptitude exams; keystroke/typing test, job simulation exercises, oral interview board, as well as an extensive background investigation, criminal history check, pre-employment screenings, polygraph and psychological evaluation. 



Testing will be held:


Saturday, May 21, 2011 in Niles.


Applicants will be notified of exact testing location and time by e-mail.



A $30.00 non-refundable application fee in the form of a cashier’s check or money order, made payable to City of Des Plaines, must be submitted with an application.



Employment application can be obtained at:



Application and fee must be received no later than 5:00pm on May 6, 2011.  Notifications for receipt of application, testing place and time will be sent via e-mail after the application deadline.



Send all required information listed to:


City of Des Plaines

1420 Miner Street, Room 503

Des Plaines, IL  60016



For additional information:

















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5564   4/18/11-5/10/11